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FAQs
Questions? We got you.
Sign up through our registration page using your email or Google account. Once registered, you can create a listing by clicking on "List Your Room" and filling in the required details about your room or property.
Creating a basic listing is free. However, we offer premium features and enhanced visibility options for a small fee. Check our pricing page for more details.
You can browse listings without a profile, but creating a Buddy Profile or listing a room allows you to fully utilise the platform's features, like saving favourites and contacting/messaging listers.
Begin by creating a Buddy Profile under the "Find a Room" section. Provide details about yourself, your budget, desired location, and preferences to help us match you with suitable listings.
Share information about your lifestyle, budget, preferred location, and room type. The more details you provide, the better your chances of finding an ideal match.
Use the search functionality to filter listings by location, budget, property type, and other preferences.
Yes, you can save listings to your shortlist for easy access later. Simply click the "Heart" icon on any listing you like.
Click on "List a Room" and follow the guided steps to create your listing. You'll need to provide comprehensive details about the room, amenities, rent, and your preferred flatmate.
Include details about the room size, rent, amenities, property type, location, and specific preferences for your potential flatmate. Clear, high-quality photos are also essential.
Yes, you can edit your listing anytime through your account. Changes like adjusting the rent, updating amenities, or changing availability can be made easily.
Once you're logged in, navigate to the "Plans" section, select the plan that suits your needs, and follow the prompts to complete the payment securely via Stripe.
Absolutely. We use Stripe, a leading online payment processor, to handle transactions securely. We do not store your credit card details on our servers.
Yes, you can use the platform and access basic features without a premium plan. Premium plans offer additional features such as enhanced visibility for your listings.
While we secure payment transactions for plans via Stripe, please note that we do not handle direct financial transactions between users for room rentals or deposits. We advise conducting these transactions securely and signing formal agreements.
Treat all users with respect and courtesy. Adhere to our community guidelines, which prohibit offensive language, discrimination, and harassment. Always communicate through our platform to ensure your safety and privacy.
If you experience or witness any behaviour that violates our guidelines, please report it immediately using the "Report" function on their profile, listing or message, or contact our support team directly.
Have another question? Send us a message
Room Buddy is a roommate matching service, designed to seamlessly connect individuals seeking shared housing opportunities.
