How to Protect Yourself - Don't Get Scammed! Stay Safe with Room Buddy

Room Buddy is committed to your safety, featuring a dedicated Moderation Team that tirelessly addresses any platform-related issues, protecting you from misuse within our community. Follow our essential tips to ensure a secure housing journey.

Room Buddy’s Safeguarding Measures

Dedicated Support Team: Our vigilant Moderation Team is at your service, ensuring a safe and trustworthy environment for all users seeking genuine shared accommodation.

Verified Mobile Numbers: For added security, Room Buddy mandates all users to authenticate their mobile numbers via a verification process, activating their listings only after successful verification.

Addressing Concerns: If you feel uneasy or encounter inappropriate behavior, immediately use the “report this listing” feature on the member’s profile page. Our moderation experts will promptly review the reported account.

Defensive Measures Against Scammers

Direct Communication via Room Buddy: Stay alert to scammers seeking off-site communication (e.g., WhatsApp, email) to bypass monitoring. In-platform messaging allows us to notify you of any suspicious activities associated with their listing.

View Before You Pay: Be wary of non-existent property promotions. Scammers typically shun arranging property viewings. Always insist on seeing the property first and never commit to upfront payments without an in-person inspection.

Recognizing Scam Indicators:

• Offers that seem too good to be true.
• Stories involving illness, urgent travel, etc.
• Promises of sending keys via courier services.
• Refusal to arrange property viewings.

If you’re overseas, consider a video call for inspections and roommate meetings. Note that scammers often decline video interactions.

Preserving Personal Information: Use Room Buddy’s secure messaging for all interactions until you’re comfortable exchanging personal details for property inspections. Avoid sharing sensitive information with strangers.

Privacy Tips:

• Only exchange personal documents face-to-face.
• Limit public visibility of exterior property photos.
• Carefully decide when to share your address.

Meetings and Property Inspections: Prioritize visiting the property and meeting potential housemates. Avoid entering agreements without firsthand inspections. Obtain comprehensive contact information of the host, inform someone about your visit, or bring a friend along.

During the visit, thoroughly inspect the premises, make informed decisions, and validate the host’s legitimacy (e.g., check lease documents, ID). If anything feels off, leave immediately and inform the Room Buddy Team.

Always Stay Vigilant: Your awareness and caution are paramount in ensuring a secure and comfortable living situation.

Need Assistance? Contact Us! – Room Buddy Team